WingsTrips is committed to providing you with a high standard of customer service. We welcome your feedback and suggestions and hope that you will take the time to answer the questions as completely as possible in order to serve you better.
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| Traveler Name: |
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| Agent Name: * |
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| Division:* |
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| Departure Date: |
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| How did you hear about WingsTrips? * |
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| If Other (please specify) |
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| Have you worked with WingsTrips before? |
Yes |
No |
N/A |
| Would you use our service again? |
Yes |
No |
N/A |
| Was our staff knowledgeable? |
Yes |
No |
N/A |
| Was your agent courteous and helpful? |
Yes |
No |
N/A |
| Was your order handled in a timely manner? |
Yes |
No |
N/A |
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Were callbacks handled in a timely manner?
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Yes |
No |
N/A |
| Were special requests handled correctly? |
Yes |
No |
N/A |
| Were your documents delivered when promised? |
Yes |
No |
N/A |
| Were your tickets and/or documents correct? |
Yes |
No |
N/A |
| Were your advance seat requests correct? |
Yes |
No |
N/A |
| Did you receive proper "frequent flyer" credit? |
Yes |
No |
N/A |
| Have you been informed of all our services? |
Yes |
No |
N/A |
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| Method of travel? Air Cruise Tour Other |
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| Did you have any problems during your trip that WingsTrips can help investigate? |
Yes |
No |
N/A |
| Explain |
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| Overall, how would you rate WingsTrips' performance in servicing your travel arrangements? |
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Excellent Good Fair Unacceptable
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| Last Name: * |
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| First Name |
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| Company |
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| Address: |
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| City: |
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| State: |
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| Zip: |
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| Phone: |
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| Email: * |
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