How are we doing?

WingsTrips is committed to providing you with a high standard of customer service. We welcome your feedback and suggestions and hope that you will take the time to answer the questions as completely as possible in order to serve you better.
 
Traveler Name:  
Agent Name: *
Division:*  
Departure Date:
 
How did you hear about WingsTrips? *

If Other (please specify)
 
Have you worked with WingsTrips before? Yes No N/A
Would you use our service again? Yes No N/A
Was our staff knowledgeable? Yes No N/A
Was your agent courteous and helpful? Yes No N/A
Was your order handled in a timely manner? Yes No N/A

Were callbacks handled in a timely manner?

Yes No N/A
Were special requests handled correctly? Yes No N/A
Were your documents delivered when promised? Yes No N/A
Were your tickets and/or documents correct? Yes No N/A
Were your advance seat requests correct? Yes No N/A
Did you receive proper "frequent flyer" credit? Yes No N/A
Have you been informed of all our services? Yes No N/A
 
Method of travel?      Air        Cruise        Tour        Other
 
Did you have any problems during your trip that WingsTrips can help investigate? Yes No N/A
Explain
 
Overall, how would you rate WingsTrips' performance in servicing your travel arrangements?
Excellent Good Fair Unacceptable
 
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Phone:  
Email: *